Personal Information Protection

  Yamaha protects and manages the personal information of its customers in accordance with its privacy policy.

  In 2004, Yamaha put in place a system of Personal Information Protection Regulations to clarify the rules governing the handling of personal information in-house. At the same time, we appointed an officer in each department to assume overall responsibility for the handling of personal information. Directly reporting to this officer, a secretariat was established within Yamaha's Legal Affairs Department to promote personal information protection and develop a system for swift response in case an accident occurs.

  Based on the aforementioned regulations, we have formulated a manual that explains key considerations when handling personal information and each year we conduct education, training and audits for departments handling personal information. At the same time, measures are implemented in an effort to enhance awareness of and make improvements in personal information protection, particularly through training for new employees.

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Third-Party Opinion

We obtained an opinion from a specialist to assist in improving the CSR Report.

Editorial Policy

Editorial policy for the CSR report.